What makes Saluda Hill unique in contrast to the competition?
Saluda Hill is not unique in the services it offers (landscape design and
installation, construction, grounds maintenance, nursery) however; we are unique
in the way that we offer them. Saluda Hill, Incorporated is company built on
three core values: customer service, empowerment and systemizing procedures. It
is these core values that have allowed Saluda Hill to grow and develop into a
multi-disciplinary company without compromising the integrity of the company.
Every company is about making a profit, but more importantly, Saluda Hill
focuses on developing its employees into leaders, treating customers with only
the highest level of customer service and systemizing procedures to ensure
repeatable, quality, cost effective solutions for each task.
Saluda Hill has grown strategically by creating highly systemized procedures.
In doing so, our product and services are highly consistent in quality, our
ability to complete work in a timely manner is ensured and our confidence to
work with your schedule is certain.
In addition, we shine when two or more of our divisions combine talents on
the same projects. Our motto to "make it happen" is evidenced by the synergy of
support trades working together.
Explain how the different divisions of Saluda Hill can work
together on the same project.
Each division of Saluda Hill operates as a separate company and would
complete one phase of production beginning with the landscape design all the way
to the maintenance of the property after the install is complete. An example of
a Saluda Hill client that would benefit from the cooperative work of all five
Saluda Hill divisions is a large homebuilder who also develops his communities.
In this scenario, Saluda Hill Design Group would work closely with developers in
initial phases of projects for land planning, master planning and incorporation
of entrances and amenity features.
Saluda Hill Landscaping would coordinate complete land and irrigation
packages to be installed turn-key through out the neighborhood. Saluda Hill
Landscaping would also work closely with Saluda Hill Construction to install the
entrance and amenities in a turn-key fashion.
Also, Saluda Hill Construction (who's specialty is production flatwork),
would also work for the developer to form and pour slabs, driveways and
sidewalks for homes in the community. To put the finishing touches and ensure
long-term, quality curb appeal, Saluda Hill Grounds Maintenance would take over
responsibility in maintaining all the common areas in the community.
As a bonus, Landscape Suppliers (a wholesale/retail nursery), as a division
of Saluda Hill is an invaluable resource for providing on-going assistance with
landscape planning for homeowners.
As you can see, the combined resources of Saluda Hill, Incorporated is an
invaluable asset to any developer or builder.
How do Saluda Hill's core values affect our customers?
Saluda Hill is where it is today because of our customers. By implementing a
management structure, you can rest assured that your decision will be made at
the lowest possible level. This enables us to provide you with the best customer
service.
The systems that Saluda Hill has implemented allow us to provide quality,
efficient work at the lowest possible cost. Our systems are much like "creative
assembly lines." In an assembly line the same process is repeated time and time
again. Constant tweaking along the way refines the process itself. In this same
manner, each Saluda Hill division has systems in place that can be easily
repeated with each project. The project requirements will vary - that's where
the "creative" part comes into play - but the process by which the work is
completed will be the same every time.
Are your services more quality based or value based?
Both. We realized early on that you can't cut corners to save a dollar if you
intend to produce quality work. That's where the highly systemized structure
comes in. By greatly increasing efficiency; attracting and hiring sharp,
energetic people and aggressively shopping for quality materials, we have
achieved incredible value in our high quality services.
Why Should I choose Saluda Hill Design Group?
We are a team of professionals that specialize in residential site
development and master planning. We design community entrances, parks, green
spaces, recreational facilities, amenity centers, children's recreational
facilities, nature trails, sports complexes and many others. We also prepare
professionally drafted plans and full color renderings for architectural review
and marketing purposes. We fully administrate all of our design/build projects
to ensure the work is completed properly and in a timely manner.
As a multi-disciplinary company, Saluda Hill, Inc. has many more
professionals in-house than most landscape architectural firms. We have
professionals in the areas of horticulture, arboriculture, landscape
architecture and general contracting. We work directly with our brick/stone
masons and landscapers on all of our design/build projects to ensure a smooth
transition into the field. Having all of our contractors in-house allows us to
be efficient in cost and production. Direct communication is an invaluable
asset. It gives us the ability to identify problems before they arise and
quickly solve problems in the field when they do arise. |